Dear Guests,
due to the evolution of the Pandemic by Covid-19, we are experiencing a difficult period of worldwide uncertainty in Italy as in all European countries. However, we strongly believe that we will be able to overcome it very soon, and that’s why we would like to let You know that at Locanda Casanuova we are already “at work” to plan and reorganize the new Season 2021.
So, if you are planning or just thinking of a holiday in Tuscany, you can contact us and ask about all informations with serenity and tranquility. Here nothing has changed, and the surrounding nature, even if at rest, is rich of vital lymph ! We are working intensively and organizing everything so as to offer and assure you the same services, the individual attention and the warm welcome that have always distinguished us. The safety of our Guests is our priority and traveling has never been as safe as it has now become.
We and our staff are following extraordinary measures to insure a safe and clean environment in order to protect the health of our staff and all our Guests. If all of our Guests respect some simple rules as well, you will help us to make your stay better and in total safety!
Given the unique current circumstances, we are offering more flexible booking options and extending the terms of our cancellation policies. This should give our individual and group customers greater peace of mind.
FOR INDIVIDUAL RESERVATIONS
For individual reservations with arrival between March 27 and June 4
For individual reservations with arrival between June 5 and November 6
Since there are actually no further restrictive measures ordered by the Government Authority, cancellation requests will be treated according to the conditions set out in our tourist sales contract.
However, in this case as well, Locanda Casanuova might be willing to consider the amount already paid valid toward a new booking in the 2021 and 2022 tourist seasons.
FOR GROUPS RESERVATIONS
For group reservations with arrival between March 27 and June 4
For group reservations with arrival between June 5 and November 6
For cancellation requests exceeding the time limits set out in the tourist sales contract, Locanda Casanuova suggests all customers to contact immeadiately the Direction.
We are here, waiting to take good care of You!
San Martino Altoreggi, 52
50063 Figline Valdarno (Firenze)